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Retail Service Merchandiser

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Location: 4827 Kietzke Lane, Reno, NV, United States
Date Posted:
Requisition Number: 84074

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Overview

 

The Merchandise Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.’s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.

 


 

Primary Responsibilities

 

  • Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.  Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.  Ensures the completion of damaged and defective/buy back merchandise through the RCC process. 
  • When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage. 
  • Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions.  Maintains awareness of planned advertisements and promotions.
  • Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
  • Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
  • Performs other duties as assigned.

 

 

Qualifications:

  • High School diploma or equivalent education preferred
  • Must possess ability to process information/merchandise through POS register system
  • Basic computer skills
  • Must possess interpersonal and communication skills
  • Must be adaptable to a changing environment
  • Must be able to coach and train others in a professional environment
  • Possess excellent verbal and written communication skills
  • Positive and Engaging

 

Compensation Range = Minimum: $14.50 to Maximum $16.75

 

 

About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 


 

At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Medical Insurance/Prescription Drugs
  • Dental Insurance
  • Vision Insurance
  • Flu shots

Emotional:

  • Mental Health Benefits
  • Support Programs
  • Employee Assistance Program (EAP)

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Financial:

  • 401(k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Commuter Benefits
  • FSA/HSA Pre-Tax Benefits
  • HSA Employer Match
  • Discount Center
  • Employee & Dependent Life and Accidental Death & Dismemberment
  • Short & Long-Term Disability
  • Access your pay when you need it through Earned Wage Access (EWA)

Community:

  • Charitable Giving
  • Volunteering & Mentorship
  • Associate Resource Groups focused on Diversity and Inclusion

For more details on the benefits we offer, please review our US Benefits Guide

At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

Physical:

  • Flu Shots

Work-Life:

  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

  • 401 (k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Discount Center
  • Access your pay when you need it through Earned Wage Access (EWA)
  • Overview

    Overview

     

    The Merchandise Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.’s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.

     


     

    Primary Responsibilities

     

    • Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.  Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.  Ensures the completion of damaged and defective/buy back merchandise through the RCC process. 
    • When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage. 
    • Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions.  Maintains awareness of planned advertisements and promotions.
    • Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
    • Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
    • Performs other duties as assigned.

     

     

    Qualifications:

    • High School diploma or equivalent education preferred
    • Must possess ability to process information/merchandise through POS register system
    • Basic computer skills
    • Must possess interpersonal and communication skills
    • Must be adaptable to a changing environment
    • Must be able to coach and train others in a professional environment
    • Possess excellent verbal and written communication skills
    • Positive and Engaging

     

    Compensation Range = Minimum: $14.50 to Maximum $16.75

     

     

    About The ODP Corporation
    The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

     

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

     

    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 


     

  • Benefits Full-Time

    At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Medical Insurance/Prescription Drugs
    • Dental Insurance
    • Vision Insurance
    • Flu shots

    Emotional:

    • Mental Health Benefits
    • Support Programs
    • Employee Assistance Program (EAP)

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

    Financial:

    • 401(k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Commuter Benefits
    • FSA/HSA Pre-Tax Benefits
    • HSA Employer Match
    • Discount Center
    • Employee & Dependent Life and Accidental Death & Dismemberment
    • Short & Long-Term Disability
    • Access your pay when you need it through Earned Wage Access (EWA)

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
    • Associate Resource Groups focused on Diversity and Inclusion

    For more details on the benefits we offer, please review our US Benefits Guide

  • Benefits Part-Time

    At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion

    Physical:

    • Flu Shots

    Work-Life:

    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

    Financial:

    • 401 (k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Discount Center
    • Access your pay when you need it through Earned Wage Access (EWA)
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