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Furniture Retail Account Manager - Team Lead, Remote

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Location: 6600 N Military Trail, Boca Raton, FL, United States
Date Posted:
Requisition Number: 81556

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The Furniture Retail Account Manager (FRAM) Team Lead is a (remote) hybrid-role combining outside sales responsibilities with team operational support functions. As a seller, this position is responsible for spending approximately 50% of their time growing furniture category revenue within a dedicated market (district) by supporting all store-generated leads as well as the ongoing training and development of associates in identifying qualified home office, SMB and mid-market customers. The Lead will leverage cross functional teams to support the FRAM team with quotes, conduct space planning, and provide all necessary support through to post-sale.


In addition, this role will be responsible for supporting the FRAM team members though regular coaching, development, feedback, handling day-to-day operational tasks, pre- and post-sale guidance, and sales attainment coaching.


This position is responsible for attainment of an annual sales goal as outlined in the Incentive Compensation Plan.


Primary Responsibilities:

Sales Generation:

  • Contacting new leads from lead queue entries or reaching out to existing customers to drive new sales opportunities
  • Generating quotes for project sales opportunities through price research in internal systems and maintaining margin expectations
  • Leading sales presentations through prepared slides designed around strategic furniture solutions
  • Leveraging cross functional teams to build custom solutions for unique or diverse customer needs (space planning, special order furniture, etc)
  • Travel to meet with new potential customers

Team Support:

  • Coaching in a 1:1 format to discuss current sales attainment and strategies for growth
  • Supporting action plans for both development and improvement
  • Providing operational team support, and guidance on post-sales support
  • Regular travel inclusive of travel to customer sites supporting the FRAM associates, team meetings, and new associate training

Growth and Development:

  • Attending district calls to highlight current program attainment and celebrate recent sales wins
  • Hosting personalized store trainings to reinforce benefits of FRAM role and lead submittal
  • Working with GMs and store teams on lead identification techniques and submittal


  • Performing follow up on input orders to validate delivery and correct install
  • Updating records on internal lead queue to maintain consistency in store communications



Education and Experience:


  • High School diploma or equivalent, Bachelors in Business, Marketing, Communications, Sales, Management preferred
  • Minimum 3-5 years of experience in business to business- outside sales, sales support, sales leadership
  • or related field
  • CRM experience preferred (Salesforce)
  • Basic MS proficiency (Powerpoint, Excel, Outlook, Teams)
  • Public speaking and presentation skills
  • Business acumen – understanding of sales pipeline and KPIs
  • Objection handling
  • Interpersonal development
  • English
  • Organizational skills with the ability to manage multiple priorities.
  • Must be able to work independently and be self-motivated.
  • Must have a desire to develop an in-depth understanding and knowledge of the products and services offered by ODP Business Solutions. 



About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.


Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.


How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.


Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.